by ethicalbillingservices | May 3, 2020 | Best Office Practices, Customer Service, Patient Care
The covid-19 pandemic has caused major disruption to normal life. Uncertainty, fear and hardship are the aftermath for many small businesses, possibly including yours. Instead of being frazzled and paralyzed, I encourage you to shift your thinking. You have an...
by ethicalbillingservices | Feb 13, 2020 | Best Office Practices, Customer Service, HIPAA Compliance
Be Proactive Have clear billing procedures and payment policies in place. Communicate them to your patients verbally and in writing prior to their first appointment. The approach should be respectful and educational. Your patients will appreciate knowing what to...
